International Securities Exchange, Inc. - ISEE SELECT � ISE Custom Sentiment Data
ISEE Select

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ISEE Select™ FAQs

What is ISEE Select™?
Are these sentiment values calculated in real-time?
Are the updated sentiment values cumulative?
How often are the moving averages updated?
What is the formula used to calculate sentiment?
How do I interpret this data?
Why are some of the sentiment values so high for individual securities compared to the ISEE Index?
What are the subscription fees for the Query Tool?
What is the subscription fee for the Scanning Tool?
What is the difference between the Query Tool and the Scanning Tool?
What is the promotion code on the Account Information page?
Can I see a chart of the ISEE values for a select symbol?
Can I download the historical sentiment values for further analysis?
How much data is available for historical charting or downloading?
How can I ask a question?
How do I upgrade my subscription?
How do I check my query balance?
How are my queries calculated?
How will I know when I am out of queries and need to upgrade my subscription?
How do I look up a symbol?
How do I review or update my payment information that I entered?
How do I review the license agreement?
How much is my monthly subscription?
Are there discounted subscription levels?
What is the Free Trial Offer?
How do I cancel my subscription?
I am having trouble accessing the page to sign up for a free trial?
I cannot open the 'Take a Tour' demo.
CONTACT US for any additional questions


What is ISEE Select™?


ISEE Select™ is an intuitive browser application that uses a unique methodology to calculate bullish and bearish investor sentiment for almost any security whose options are traded on the ISE. ISEE Select uses the same calculation methodology as our well-respected ISEE Sentiment Index�. Unlike the traditional put/call ratio, the ISEE Select sentiment is based on opening long customer transactions only. Trades by market makers and firms are excluded as these tend to skew sentiment value. As a result, ISEE Select�s sentiment index calculation provides a more accurate reflection of true investor sentiment. For more details on our calculation methodology, please refer to http://www.iseoptions.com/sentiment.

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Are these sentiment values calculated in real-time?

The intraday values are updated every twenty minutes. The approximate times that the new values can be retrieved 10 minutes, 30 minutes and 50 minutes after the hour. Subscribers must click the 'Get Data' button to refresh the displayed values.

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Are the updated sentiment values cumulative?

Yes, all subsequent intraday calculations use the cumulative number of trades for all calls and all puts to open. All subsequent intraday calculations use the cumulative number of trades for all calls and all puts to open.

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How often are the moving averages updated?

The 10, 20, and 50 day moving averages are updated once a day.

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What is the formula used to calculate sentiment?

ISEE sentiment is computed by dividing opening Long Call options by Opening Long Put options.



For example, if 5,000 call options to open traded and 2,000 put options to open traded, the sentiment value would be 250.

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How do I interpret this data?

Based on our unique formula for calculating sentiment, a very low sentiment value indicates that more put options are trading than call options. Conversely, a very high sentiment value indicates that more call options are trading than put options. Long positions of call options to open are generally viewed as a bullish transaction and long positions of put options are generally viewed as a bearish transaction. Therefore, a higher ISEE value represents more bullish sentiment for the underlying security and a lower ISEE value represents a more bearish sentiment for the underlying security.

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Why are some of the sentiment values so high for individual securities compared to the ISEE Index?

The ISEE Index value is calculated on hundreds of securities so large trades in individual securities are smoothed out in the ISEE Index i.e. the annual high is 232 and the annual low is 63. If you retrieve the sentiment value using the ISEE Select Query Tool you are looking at the sentiment value for a single security. If you click on the chart icon in the data display window, you will notice the calculated values for ISEE Select can range from very low to very high in comparison to the ISEE Index. For comparison purposes, you should look at the range for a single security when possible and also see how that value compares with the average values for the last 10, 20, and 50 day averages which are also displayed. The charting icon will display the historical sentiment values over time which is another useful tool to assist you with your analysis and may help you interpret the current sentiment value.

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What are the subscription fees for the Query Tool?

There are three subscription levels for the Query Tool:
  • 100 queries per month for $11.95 per month (up to 5 symbols per query count as one query)
  • 200 queries per month for $14.95 per month (up to 5 symbols per query count as one query)
  • Unlimited monthly queries for $19.95 per month
Additional discounts are available for clients of participating ISEE Select marketing alliance partners. If you enter a promotional code from one of our alliance partners, the subscription fees for the Query Tool are as follows:
  • 100 queries per month for $9.95 per month (up to 5 symbols per query count as one query)
  • 200 queries per month for $11.95 per month (up to 5 symbols per query count as one query)
  • Unlimited monthly queries for $15.95 per month
Additional discounts are available for annual subscriptions. When you sign up for an annual subscription, you receive two months of service for free. Therefore, your annual subscription fee is the monthly subscription fee multiplied by ten.

Multi-product discounts are available for subscribers that sign up for the Query Tool and the Scanning Tool. The multi-product discount entitles subscribers to unlimited monthly queries to both tools for $24.95 or $19.95 for Alliance Partner clients. (Other discount combinations are available, see below)

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What is the subscription fee for the Scanning Tool?

There is only one subscription level for the Scanning Tool, which is $11.95 per month for an unlimited number of requests. An additional discount is available for clients of participating ISEE Select marketing alliance partners. If you enter a promotional code from one of our alliance partners, the monthly subscription fee for the Scanning Tool is $9.95.

Additional discounts are available for annual subscriptions. When you sign up for an annual subscription, you receive two months of service for free. Therefore, your annual subscription fee is the monthly subscription fee multiplied by ten.

Multi-product discounts are available for subscribers that sign up for the Query Tool and the Scanning Tool. The multi-product discount entitles the subscriber to have unlimited monthly queries to both tools for $24.95 or $19.95 for alliance partner clients. (See above for more details on the different subscription levels)

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What is the difference between the Query Tool and the Scanning Tool?

The Query Tool allows subscribers to enter a symbol for a specific security, while the Scanning Tool alerts subscribers to the most bullish and bearish securities based on predefined queries i.e. Show me the most bullish or bearish stocks in the oil and gas sector. The Query Tool is more suitable for someone interested in keeping track of the sentiment value of their portfolio, while the Scanning Tool is more appropriate for someone interested in generating trading ideas based on market sentiment.

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What is the promotion code on the Account Information page?
A pre-assigned promotion code is provided to marketing alliance partners. Clients of participating Marketing Alliance Partners can receive a discounted subscription fee using this promotion code.

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Can I see a chart of the ISEE values for a select symbol?

Query Tool subscribers can view intraday and historical charts of ISEE values by simply clicking on the chart icon, which is next to the symbol in the display window.

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Can I download the historical sentiment values for further analysis?

Query Tool subscribers can easily retrieve historical sentiment values from the charting window, which can be imported into a spreadsheet for further analysis.

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How much data is available for historical charting or downloading?

By default, 60 days of historical sentiment values is displayed, but users can select any time period going back to January 3, 2006.

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How can I ask a question?

Once you are logged into the application, click on the �Help� link in the upper right corner of the screen and choose a question from the �Ask a Question� drop down box or simply type your question into the form and hit submit. You can also email questions to: [email protected]

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How do I upgrade my subscription?

Just click on the �Account Info� tab in the upper right corner of the screen and go to the �Subscription Information� tab. From here, select one of the available subscription levels.

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How do I check my query balance?

Just click on the �Account Info� tab in the upper right corner of the screen and your subscription level will be displayed in the right section of the screen.

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How are my queries calculated?

Every time you click the �Get Data� button, your remaining number of monthly queries is reduced by one. A single query can contain up to five symbols at once.

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How will I know when I am out of queries and need to upgrade my subscription?

Your cumulative queries are tracked for you automatically on a monthly basis. A pop-up dialog box will alert you every time you log on after you exceed 80% of your subscription level.

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How do I look up a ticker symbol?

Click on the �Find Symbol� link under the �Get Data� button when using the ISEE Select Query Tool. Just enter the appropriate company name, click on the �by company� button and click �Search.�

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How do I review or update the payment information that I entered?

To view your subscription service fee, just click on the �Account Info� tab in the upper right corner of the screen and then click on the �Payment Information� link in the lower left corner of the screen.

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How do I review the license agreement?

Just click on the �Account Info� tab in the upper right corner of the screen and then click on the �License Agreement� link in the lower left corner of the screen. You can scroll through the license agreement on-line or click on the �View PDF� link to print out a copy.

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How much is my monthly subscription?

Just click on the �Account Info� tab in the upper right corner of the screen and then click on the �Billing Information� link in the lower left corner of the screen. Your subscription fee will appear on the right of this screen.

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Are there discounted subscription levels?

Subscription discounts are available for clients of firms that are participating in the ISEE Select Marketing Alliance Program.

Additional discounts are available for annual subscriptions. If you sign up for an annual subscription, you will receive two months of service for free. Therefore, your annual subscription fee is the monthly subscription fee multiplied by ten.

Multi-product discounts are available for subscribers that sign up for the Query Tool and the Scanning Tool. The multi-product discount entitles subscribers to unlimited monthly queries to both tools for $24.95 or $19.95 for Alliance Partner clients. (See above for more details on the different subscription levels)

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What is the Free Trial Offer?

All new subscribers are eligible for a free 14 day trial subscription to ISEE Select. As a new subscriber, you are required to set up an account and enter your credit card information. The credit card information is used as a unique identifier for the free trial and no charge will be made to the card if the subscription is cancelled within the 14 day period. To cancel your subscription please see FAQ below.

Please proceed to Create Account on the ISEE Select log in page to register.

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How do I cancel my subscription?

Cancelling your subscription is a simple three click process when you are logged into the application. Click on the �Help� link in the upper right corner of the screen and there is an �Ask a Question� drop down box. Just select �Cancel Subscription� and hit �Submit.� A cancellation confirmation will be sent to your email address. You can also send your cancellation request to [email protected] and insert �Cancel Subscription� in the subject line.

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I am having trouble accessing the page to sign up for a free trial?

ISEE Select requires Macromedia Flash Player 8 (http://www.adobe.com/products/flashplayer) and is best viewed in Internet Explorer version 6.0 or higher or Netscape version 7.2.

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I cannot open the 'Take a Tour' demo.

The �Take a Tour� application requires Macromedia Flash Player 8 (http://www.adobe.com/products/flashplayer) and is best viewed in Internet Explorer version 6.0 or higher or Netscape version 7.2.

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CONTACT US for any additional questions

ALL INQUIRIES ARE RESPONDED TO WITHIN 24 hours.

Existing subscribers can contact ISEE Select directly through the �Help� section of the application.

Alternatively, contact ISEE Select by sending an email to one of the following:
  • For billing inquiries, please email: [email protected]
  • For all other questions:[email protected]
    Please indicate appropriate subject line: i.e. �Data question�, �Upgrade Subscription�, �Cancel Subscription�, �How to�� or �Other�

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